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Jackpotjoy sister sites include Star Spins and Monopoly Casino with white label sister sites including Heart Bingo and Virgin Games. Jackpotjoy™ is operated by Gamesys Operations Limited of Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA. Gamesys Operations Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 38905. JackpoyJoy is a Gamesys brand, based in Gibraltar. Jackpotjoy sister sites include own brands such as StarSpins. This joins the list of current sister sites operated on the Gamesys platform of Heart Bingo, Monopoly Casino, Virgin Games, Smooth Bingo, Rainbow Riches Casino, Rainbow Slots, Smooth Bingo and RainbowRiches.com.
Overview
JackpotJoy is one of the most recognizable UK bingo brands, but they’re slowly making a name for themselves for casino players as well, which will be the focus of our JackpotJoy review.
Right off the bat, you will be greeted with a tasty welcome bonus, but what’s designed to attract your attention is JackpotJoy’s quality of service and wide range of top-quality games.
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Holding licenses by the UKGC and Gibraltar, safety concerns should be out of your mind. Read on to learn more about JackpotJoy Casino and what you can expect should you create an account today.
Casino Games
JackpotJoy attracts casino players with a rich gaming library powered by several big names in the industry: NetEnt, IGT, Barcrest, WMS and of course – Gamesys.
This means hundreds of engaging, well-paying games of all kinds await.
Slot machines in particular are available in greatest abundance. You will find 200+ Classic, Video and Progressive slots to choose from. Popular examples include NetEnt’s Dead or Alive, Immortal Romance, IGT’s Cleopatra, Gamesys’ 7 Wonders, The Godfather, and many more.
Progressive Jackpots such as Tiki Island Jackpot can handsomely reward you with 5 or 6-digit sums, making them worth a punt as well.
Those who prefer Table Games will find the usual staples in the likes of Blackjack, Craps, Roulette, Baccarat and Poker, all of which are available in many game variants with varying rule sets and win conditions.
Hi-Lo, Multihand Blackjack, High Stakes Roulette and Pai Gow poker are a few examples of what’s on offer.
If you like the thrill of Instant Win games, then rest assured JackpotJoy has you covered. Be in the form of Scratch Cards or other misc titles, the casino will let you diversify your gaming sessions with dozens of unique casual titles.
Bingo
JackpotJoy made a name for itself via its bingo portfolio. Powered by Gamesys, the bingo lineup is as good as you can expect.
The usual 75-ball, 85-ball and 90-ball bingo variants are included. However, what makes JackpotJoy bingo stand out are the multitude of innovative takes on bingo games via titles such as Sapphire Bingo, Session Bingo, The Crystal Maze, Game Show Bingo and many others. Open rooms are available round the clock, with new sessions being played out every minute.
Entry fees start as low as £0.01, and the prizes are more than worthwhile. What’s more, your bingo sessions will be spiced up by engaging hosts present at all times in the chat rooms, who will at the same time act as support agents, ready and able to answer any questions on your mind.
Live Casino
Powered by Evolution Gaming, an industry bar-setter for Live Casino games, JackpotJoy’s live dealer tables offer the best live gaming experience on the market.
High-definitions streams, friendly and engaging table hosts, a chat box, open tables 24/7 and many unique takes on popular table game classics – these are the highlights of the Live Casino. Yet, for the full picture, you must take a peek yourself.
Lightning Dice, Monopoly Live, Live Ultimate Texas Hold’em, Infinite Blackjack, Dragon Tiger, Dream Catcher, and many more Table Game variants await.
VIP Club
If you fancy becoming a regular player at JackpotJoy, then you just might earn yourself an invite to their VIP club.
VIP players get special treatment by the operators in the form of a personal account management team, regular VIP box bonanza games, birthday and Christmas gifts, VIP-only luxury holidays, VIP-exclusive promotions and bonuses, and additional commodities we’ll leave for you to check out yourself!
VIP Clubs have become the norm across the online casinos, but we never recommend viewing them as a goal to strive for. Instead, VIP benefits are a nice little side-commodity if you’re already enjoying the casino for its games.
Payment Methods
Offering a decent variety of safe and secure banking options, JackpotJoy allows players to make transactions with ease. You will find an expected choice between e-wallets, credit cards, debit cards and prepaid cards.
- VISA Debit/Credit
- MasterCard
- Maestro
- PayPal
- Paysafecard
We found the lack of Neteller and Skrill, two online casino staple payment methods, a bit concerning. Yet, PayPal is the perfect alternative offering the same commodities in the form of quick, easy payments with minimal fees in both-way transactions.
The casino aims to process payouts to the initial deposit method. Payouts to e-wallets and prepaid cards usually take no longer than 24 hours, after processing. Other methods may incur longer waiting times due to the bureaucratic measures imposed by the banks.
The minimum amount you can deposit and withdraw at the casino is £10. You will need to verify your identity, as per UK gambling laws, before you can request withdrawals. This is an easy process, for which you will find instructions on JackpotJoy’s website.
Customer Support
What good is an online casino without proper customer support. Fortunately, JackpotJoy know better than to shoot themselves in the foot with inadequate support service. In fact, their customer care has been one of the main reasons they’ve maintained such a strong stature on the UK market for so long.
As a player, you can rely on 24/7 available live chat, to which response times are usually a minute or two. The support agents are friendly, eager to help and fully knowledgeable on all casino matters.
Alternative, you can pick up your phone and dial the casino’s free phone number – 0800 458 0770, to achieve direct contact via telephone.
Last but not least, e-mail support service is also an option, if you happen to be in a hurry or your issue is not of urgent nature.
All in all, JackpotJoy’s support team surpasses many competitors not only by their quality of service, but the fact that they’re available ‘round the clock – something which even a few of the biggest UK brands can’t brag about.
Security and fairness
To give players an aura of safety and trust, JackpotJoy holds two online gambling licenses. One issued by the Government of Gibraltar, and the other by the UK Gambling Commission.
These licensing bodies give players who’ve been unfairly treated additional avenues of seeking assistance. Moreover, these regulatory bodies impose strict standards of casino operation that must be adhered to. Otherwise, heavy fines and the threat of license removal are in order.
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To give players additional means of self-control, the casino enables a self-exclusion mechanism. Moreover, you can set time and loss limits to impose further control on your gambling sessions. Seek out JackpotJoy’s customer support team for additional details on the matter.
Mobile
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JackpotJoy Casino and Bingo is fully optimized for smooth performance across all modern mobile devices, regardless of platform; Android, iOS, Blackberry, Windows Phone, and others.
The mobile casino boasts hundreds of mobile games and easy access to bingo. Moreover, all the usual conveniences such as account options, deposits, withdrawals and customer support are also available.
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The performance is great across the board, and you will experience little to no lag issues while gaming on the go.
JackpotJoy mobile can be accessed via your device’s web browser, no downloads required.
Summary
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It’s apparent that when JackpotJoy wants to do something, they want to do it right. Their casino offering rivals market leaders in many aspects. Although we would prefer an even more expansive gaming library, you still have hundreds of well-paying games at your disposal.
What’s more, the customer support team will stay on top of your needs 24/7, whereas transactions are made a breeze thanks to a slew of convenient payment options.
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All in all, we believe every UK gamer can’t go wrong by giving JackpotJoy Casino a chance.